Privacy Policy

This Privacy Policy describes how Promaxx ("we", "us", or "our") collects, uses, and protects your information when you visit our website or contact us through our services.

Promaxx provides professional sound and lighting solutions. Our website is primarily used to display products, company information, and contact methods. Users are not required to register or create an account to use our website.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect limited personal information in the following ways:

a. Information You Provide Voluntarily

When you contact us through WhatsApp, email, or contact forms (if applicable), you may provide information such as:

• Name
• Phone number
• Email address
• Message content

This information is provided voluntarily by you.

b. Automatically Collected Information

When you visit our website, we may automatically collect non-personal information such as:

• IP address
• Browser type
• Device type
• Pages visited
• Date and time of visits

This information is collected for website functionality, analytics, and performance improvement.

2. How We Use Your Information

We use the information collected to:

• Respond to your inquiries
• Communicate with you regarding our products or services
• Improve our website and user experience
• Analyze website traffic and usage trends
• Maintain website security and functionality

We do not sell or rent your personal data to third parties.

3. Cookies

Our website may use cookies to:

• Ensure proper website functionality
• Analyze website traffic and performance
• Improve user experience

You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

4. Third-Party Services

We may use third-party tools or services such as:

• Analytics services (e.g., Google Analytics)
• Embedded maps (e.g., Google Maps)
• WhatsApp integration

These third parties may collect information according to their own privacy policies. Promaxx does not control how third-party services collect or use your data.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

7. Links to Other Websites

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those external websites.

8. Your Rights

You have the right to:

• Request access to your personal information
• Request correction or deletion of your personal information
• Withdraw consent for us to use your information (where applicable)

To exercise these rights, please contact us using the details below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• WhatsApp
• [email protected]
• Penampang, Sabah